Ecommerce Manager

Ecommerce Manager

Do you want to work in the glamorous world of fashion and fast paced digital media? Well, we are Sosandar – a chic, exciting online fashion destination for stylish women – and we have an amazing opportunity for someone equally as amazing to join our growing team as our Ecommerce Manager.

This is what you’ll do:

  • Manage the Ecommerce team, ensuring they follow a customer and data centric approach when updating the website
  • Oversee the visual merchandising of the website
  • Align ecommerce operations with both online and offline marketing activity
  • Work on trading events and calendar with the marketing team
  • Create a roadmap for optimisation for the customer journey, identifying barriers, and monitor ecommerce trends
  • Report on and analyse website metrics, overall customer engagement and conversion on site to develop future strategies and areas for improvement
  • Drive the ecommerce business to achieve yearly targets and KPIs
  • Map out and deliver consistently high quality and engaging customer journeys
  • Work closely with our external development agency to report bugs and deliver enhancements to the website on an ongoing basis
  • Ensure thorough testing of developments take place before and after deployment
  • Be the first point of contact within the business for any website issues
  • Work with third-party suppliers to implement enhancements to the website, such as referral programmes, email solutions and content management
  • Work closely with the Email Campaign Manager to ensure the website is updated and merchandised in line with the email schedule
  • Build and manage A/B and MV testing plan to support roadmap with proof of concept
  • Be the primary escalation point in ecommerce team for third-party suppliers
  • Utilise and interpret GA and session recordings to track KPIs and prioritise areas of focus by making informed decisions
  • Conduct regular competitor activity to understand the marketplace and make improvements to the Sosandar website
  • Work closely with buying and merchandising to ensure products go live on time for marketing launches

Who we’re looking for:

We need someone who is creative, analytical and self-motivated with a heartfelt passion for fashion & ecommerce. You will have:

  • A strong background in fashion retail ecommerce, with knowledge of ecommerce strategy and tactics
  • Analytical skills to draw insight from data–we need to make sure that what we’re doing works, and if it isn’t that we can react and make it work
  • An enthusiastic and energetic, ‘go the extra mile’ work ethic – do what you love and love what you do
  • Must have extensive experience of Magento platform
  • An intuitive approach to ecommerce – always be looking for the next improvement
  • An excellent attention to detail and quality – know the website inside out and be the first to spot any potential issues
  • An intuitive grasp of brand and customer
  • Strong organisation skills: self-directed and capable of working effectively in a fast paced, exciting environment while juggling multiple projects.
  • The ability to work with various team members, both internal and external

Think you tick all the boxes? Great, we want to hear from you! Please send us your CV and a covering letter to [email protected] telling us why Sosandar and you are the perfect fit.

Hello you!
20% OFF*
When you sign up to our VIP newsletter