Careers - Ecommerce Technical Assistant

Job Title: Ecommerce Technical Assistant

Location: Wilmslow, Cheshire

Reports to: Ecommerce Development Manager

Date: September 2023  

ROLE OVERVIEW

Do you want to work in the glamorous world of fashion and fast paced digital media? Well, we are Sosandar – a chic, exciting online fashion destination for stylish women – and we have an amazing opportunity for someone equally as amazing to join our growing team. The primary role of the Ecommerce Technical Assistant is to ensure excellent data quality to serve products to Sosandar’s ecommerce site and external third party partners.

JOB ROLE AND RESPONSIBILITIES

  • Work closely with the Ecommerce Executive on the product data gathering & image uploads to Sosandar’s 3rd party selling partners such as Marks & Spencer, Sainsbury’s & Next
  • Be comfortable working in spreadsheets and performing vlookups and similar functions
  • Be quick to learn new technology such as 3rd party image portals
  • Assist with the uploading of new products, ensuring deadlines are met
  • Ensure products are displayed correctly on the website focusing on accuracy from the initial upload
  • Assisting with product copy management, putting briefs together for the copywriter when needed
  • Select and resize images for third parties using Adobe Lightroom
  • Working closely with the Buying & Merchandising teams to solve product data issues
  • Liaising with representatives from 3rd parties to resolve issues
  • Running daily product checks using data to reactivate and deactivate products as required
  • Support the Technical Ecommerce Manager by assisting in customer service
  • Any other customer service or administration tasks as and when required.

KEY SKILLS & ATTRIBUTES

  • We need someone who is analytical and self-motivated, with the resilience to react quickly to a fast-changing environment
  • Have a passion for technical monitoring and performance in an ecommerce environment
  • An excellent attention to detail & quality
  • Highly organised
  • Good Excel/spreadsheet skills
  • Preferable experience with web CMS’ but not essential
  • Super positive, energetic and enthusiastic, bursting with ideas and the drive to make things better
  • Experience in the fashion industry is desirable and working with 3rd party platforms such as next, John Lewis & M&S
  • An enthusiastic & energetic, ‘go the extra mile’ work ethic
  • Please be aware that a small amount of out of hours work may be required as part of this role during emergencies and promotional periods on an ad-hoc basis.

As an equal opportunities’ employer, we celebrate our differences and know that as a team we thrive in a diverse and inclusive environment. Sosandar, therefore, very much welcomes applicants from all individuals.

Think you tick all the boxes? Great, we want to hear from you! Please send us your CV and a covering letter to [email protected] telling us why Sosandar and you are the perfect fit.

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