Ecommerce Trading Executive

We are Sosandar – one of the UK’s fastest growing online fashion brands for stylish women; worn by celebs and influencers galore. We have an amazing opportunity for someone equally as amazing to join our growing team as Ecommerce Trading Executive.

This is what you’ll do

Working closely with the Marketing Director and Technical Ecommerce Manager you will implement and support with all onsite trading through effectively planning, coordinating, and executing campaigns, product initiatives and content initiatives across sosandar.com

You will live and breathe the product onsite. With a deep understanding of our customers, you will ensure they are shown the products they want the most and see them at the right time to help drive business performance and deliver rapid sell-through. You will also take ownership of the product presentation onsite to create the ideal ‘shop window’ and optimise customer experience and journey, continually reviewing all products and how they are categorised and presented.

Another key part of the role is to understand on-site performance. With a strong balance of creativity and analytical thinking, you will use analytics tools to monitor performance to understand the customer behaviour onsite and make recommendations for changes to continually improve. This involves reviewing and proposing recommendations on current trade activity to maximise performance, whilst also identifying, proposing, and launching new initiatives and campaigns to drive sales and growth for the business.

Role & Responsibilities

  • Day-to-day management of the front-end store, ensuring every category on the website is always merchandised and fully optimised.
  • Working closely with the Technical Ecommerce Manager, you will lead on the visual merchandising of all category pages and propose new categories to enhance customer experience and optimise performance, ensuring rapid sell through of all styles
  • You will be responsible for the upload of imagery, copy and videos to new products, ensuring they are presented in the best possible way
  • You will manage all product copy, putting together briefs for the copywriter
  • Work together with the marketing team to merchandise landing pages to coordinate with email, tv and brochure campaigns.
  • Be responsible for all upselling and cross selling opportunities to maximise sales, ensuring they are continuously updated with relevant styles
  • Use Google Analytics and reports from the Merchandising team to inform on site decisions. Review campaign outcomes and successes, understand key learnings and propose recommendations to shape future trading plans
  • Monitor stock levels and availability of key promotions and collections, making recommendations for onsite adjustments to maximise sales
  • Support the Technical Ecommerce Manager with ad hoc on-site projects and web developments by putting briefs together and submitting tickets to the web development agency when necessary
  • Deliver best in class customer experience working closely with the customer service team to provide the customer with relevant information, advice, and conversion opportunity

Key Skills & Attributes

  • We need someone who is both creative and analytical, with a heartfelt passion for fashion & ecommerce.
  • Have an eye for visual merchandising – knowing how and when to promote the right products at the right time.
  • An excellent attention to detail & quality
  • At least 12 months hands on experience with web CMS’, able to comfortably navigate the platform and upload products and make site changes. Magento 2 experience is preferable.
  • Analytical skills to draw conclusions from data and sales reports, experience with Google Analytics
  • Super positive, energetic, and enthusiastic with a creative mind, bursting with ideas and the drive to ‘go the extra mile’.
  • Experience in the fashion industry is desirable and working with 3rd party platforms such as next, John Lewis & M&S is desirable
  • An intuitive grasp of brand with a ‘customer first’ approach
  • Strong organisation skills: self-directed & capable of working effectively in a fast paced, exciting environment while juggling multiple projects

Based in the centre of Wilmslow, Cheshire there is ample parking near the office and we are a short walk from the train station.

Think you tick all the boxes? Great, we want to hear from you! Please send us your CV and a covering letter to [email protected] telling us why Sosandar and you are the perfect fit.

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