FAQs - Delivery
How long will it take to receive my order?
Sosandar offers a range of delivery options, check out all our services on the Delivery page.
What delivery options do you offer?
We offer a range of delivery services. You’ll find all the details on our Delivery page.
Do you offer a next day delivery service?
We offer a standard delivery service. If you order before 3pm, we aim to deliver your order in 2-3 working days. Excludes weekends and available to UK mainland postcodes only, all other UK postcodes take up to 5 working days. Full details of the service are on the Delivery page.
Do I pay a delivery cost for each item?
No, we only charge one delivery fee per order.
Can I nominate a day or time for my delivery?
Unfortunately it is not possible to specify a delivery day for your order. Normally, our courier will send you a text message on the morning of your delivery advising you of a 1 hour delivery slot when your parcel will be delivered.
What if I am out when the courier tries to deliver?
If you are not at home when the courier delivers, the courier will normally leave a card with details on how to re-arrange your delivery for a convenient time.
How will I be notified when my Click & Collect order has arrived in store?
You will be contacted by the store via email or telephone when your order is ready for collection.