Delivery & Returns

Hello, we're here and ready to deliver your order 24/7

Want to know where we delivery to or what our returns policy is? You should find all you need to know about our delivery, returns, refund and exchange policies here. If  not, you can always get in touch with us and one of our Customer Service Team will be happy to help. 

Team Sosandar xx



Delivery Method Cost


Standard UK Delivery - 3-5 Working Days
Royal Mail


£3.95 (Free when you spend over £75)

  • Delivery within 3-5 working days
  • Available to UK mainland postcodes only


12 Month Unlimited Delivery Pass
Royal Mail



  • Unlimited standard UK delivery
  • Free delivery on all orders with no minimum order value
  • 12 months delivery
  • Purchase it here
*Please note, we don't currently offer a Click & Collect service

*Deliveries may take 1-2 days longer to arrive to certain areas including; Northern Ireland (BT), Isle of Man (IM), Channel Islands (GY, JE), and the Scottish Highlands & Scottish Islands 
* All delivery estimations are for working days only and exclude bank holidays.

International Update

We are sorry, we are not currently taking international orders. This service is on hold until further notice.




If you change your mind about anything you buy online simply return the item(s) unused within 14 days of receipt for a full refund. This is in addition to your rights under the Distance Selling Regulations. Our returns are now paperless, to return your item(s) please follow the steps below. 

How To Return

1. Repack the item(s) you'd like to return
2. Click here and enter your order number and shipping postcode or email address to start your return, or alternatively if you have registered for an account, go to the order section of My Account and click ‘Return’ next to the order.

In the interest of hygiene, earrings & face coverings are non-returnable.



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